Terms and Conditions
for Using the 100cucu Platform

In these terms and conditions, the following words and expressions carry the meanings as stated:

• "Platform" means the website, mobile application, and all services provided under 100cucu.
• "User" or "You" refers to any individual who registers, logs in, or uses any part of the 100cucu platform.
• "Account" means the personal account registered in the user's name to access 100cucu services.
• "Balance" refers to the total funds available in the user's account at any given time, including cash and bonus funds where applicable.
• "Wagering" means any gaming activity involving real money on the 100cucu platform, covering slots, live casino, sports betting, mix parlay and horse racing.

The interpretation of these terms is subject to applicable law and may be updated from time to time without prior notice.

To register and use the 100cucu platform, you must meet all of the following requirements:

• Be at least 21 years of age at the date of registration.
• Register only one account per individual. Registering multiple accounts using the same or different information is strictly prohibited.
• Provide accurate, current, and complete information during the registration process, including your full name as per MyKad, an active mobile phone number, and a valid email address.
• Not register on behalf of another person without written consent from 100cucu.
• Reside in a jurisdiction that permits online gambling activity as determined by your local laws.

100cucu supports a range of secure and convenient local payment methods for Malaysian users. The following are details you need to know:

• The minimum deposit amount per transaction is RM50, regardless of the payment method chosen.
• The minimum withdrawal amount per request is RM100.
• The standard withdrawal processing time is between 5 and 30 minutes after the request is approved.
• All deposit and withdrawal transactions must use a payment method registered in the same user's name. Third-party transactions are not permitted.
• 100cucu does not charge any processing fees for deposits made via the listed methods.

All bonuses and promotions offered by 100cucu are subject to specific terms. Each user is eligible to participate in active promotions based on the stated eligibility criteria.

• Welcome bonus: 100cucu offers a 120% welcome bonus on the first deposit, up to a maximum of RM888.
• Wagering requirement: The bonus amount received must be wagered 15 times before any withdrawal of bonus funds can be processed.

• Bonuses cannot be transferred or converted directly to cash without fulfilling the wagering requirements.
• 100cucu reserves the right to withdraw any bonus obtained through improper means or in a manner that goes against the spirit of the promotion.
• Other promotions such as VIP cashback, birthday bonuses and referral bonuses will be described separately in the specific terms of each promotion.

100cucu rewards player loyalty with a three-tier VIP programme. Weekly cashback is credited automatically based on the previous week's wagering activity.

• 🥉 Tier Bronze — Weekly cashback of up to 0.5%
• 🥈 Tier Silver — Weekly cashback of up to 1.0%
• 🥇 Tier Gold — Weekly cashback of up to 1.5%

Progress between tiers depends on the consistency and level of your wagering activity. 100cucu reserves the right to modify the VIP structure with reasonable notice to active members.

Users of the 100cucu platform are prohibited from engaging in the following activities at any time:

• Using automated software or methods, bots, or scripts to access or play on the platform.
• Sharing an account with another individual or allowing a third party to use it.
• Transferring balances between different user accounts without authorisation.
• Exploiting any technical bug, system error or odds discrepancy to gain an unfair advantage.
• Misusing bonuses or promotions in a manner inconsistent with the intent of the promotion.
• Carrying out any activity that could compromise the security and integrity of the platform.

A violation of any of the above provisions may result in immediate account suspension or closure, without compensation.

100cucu is committed to protecting the privacy and personal data of users in accordance with the stated privacy policy. By using this platform, you agree that 100cucu may collect, process, and store your data for the following purposes:

• Identity verification and account eligibility.
• Processing financial transactions and managing account balances.
• Delivering effective customer support services.
• Compliance with international licensing requirements and fraud prevention regulations.

Further information on how we handle your personal data can be found in our Privacy Policy.

100cucu believes that gambling should be done responsibly. We provide various tools to help users maintain control over their gambling activity:

• Daily or weekly deposit limits that users can set themselves through their account.
• Temporary break function that allows users to suspend access to their account for a set period.
• Self-exclusion for users who need a longer break from gambling activity.
• Information and links to relevant gambling support resources for users who need assistance.

100cucu provides this platform "as is" and makes no warranties, express or implied, regarding the availability, accuracy, or suitability of the platform for any particular purpose. The following should be noted:

• 100cucu is not responsible for any loss or damage arising from technical disruptions, unauthorised access, or third-party failures such as payment providers.
• Game outcomes depend on a certified random number generator and results are final.
• 100cucu is not responsible for any taxes, fees, or financial obligations imposed on users' winnings by local or national authorities.

The 100cucu customer support team can be reached through the following channels for any enquiries or complaints:

• Live Chat: Available 24/7 in Malay and English directly through the platform.
• Email: [email protected]

Official complaints must be submitted through one of the channels above. 100cucu is committed to resolving every case fairly and within a reasonable timeframe.

100cucu reserves the right to amend, modify, or update these terms and conditions at any time without prior notice. Changes will take effect immediately upon publication on this platform.

It is the user's responsibility to check this page periodically to stay informed of the latest terms. Continued use of the 100cucu platform after any changes are published means the user accepts and agrees to the amended terms.

100cucu operates under a recognised international licence and follows the guidelines of the relevant licensing authority. These terms and conditions are interpreted in accordance with the laws and regulations applicable to that licence.

Any dispute that cannot be resolved through customer support channels will be referred to the dispute resolution body designated by our licensing authority. The decision of that authority is binding and final for all parties.